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How To Fix The Error Code 012 For Samsung TV How To Fix The Error Code 012 For Samsung TV


How To Fix The Error Code 012 For Samsung TV

Written by: Grace Wilson

Learn how to fix the error code 012 on your Samsung TV with our helpful articles. Find step-by-step solutions and troubleshooting tips to resolve the issue efficiently.

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Is your Samsung TV displaying the Error Code 012?

It can be really frustrating when you sit down for a well-deserved night of binge-watching your favorite series, only to be greeted by an error code on your Samsung TV. One particularly pesky error code that users often encounter is Error Code 012, indicating a lack of internet connectivity. But fret not, because I’m here to guide you through the steps to fix this issue and get you back to enjoying your favorite shows in no time!

Key Takeaways:

  • Error Code 012 on your Samsung TV indicates a lack of internet connectivity, but fear not! Simple steps like checking network connections, restarting your TV and router, and updating firmware can easily resolve this issue.
  • If you encounter Error Code 012, don’t panic. Troubleshoot by power cycling your modem, resetting network settings, or even contacting Samsung support for advanced assistance. Stay connected and enjoy uninterrupted streaming!

What is Error Code 012?

Error Code 012 on a Samsung TV means that there is no internet connectivity. This error can occur due to various reasons, such as network configuration issues, problems with the cable connection, or even a temporary glitch in your TV’s software.

To fix error code 012 on a Samsung TV, try resetting the TV by unplugging it for a few minutes and then plugging it back in. If the issue persists, check for any software updates for the TV and ensure that the internet connection is stable.

How to Fix Error Code 012

Fear not, as resolving Error Code 012 on your Samsung TV is often quite simple. Follow these steps to get your television connected to the internet again:

  1. Check your network connections: Ensure that your TV is properly connected to your home network. Make sure all cables are securely plugged in and check if other devices on the network are able to connect to the internet.
  2. Restart your TV and router: Sometimes, all it takes is a quick restart to fix the issue. Turn off both your TV and router, wait for a few minutes, and then power them back on. This can refresh the network connection and resolve any temporary glitches.
  3. Reset network settings: If the issue persists, you can try resetting the network settings on your TV. To do this, navigate to the “Settings” menu, select “General,” then choose “Network,” and finally, “Reset Network Settings.” Note that by doing this, you will need to reconnect to your network and reenter any network passwords.
  4. Update your TV’s firmware: Outdated firmware can sometimes cause connectivity issues. Check if there are any available updates for your Samsung TV and install them if necessary. Updating the firmware can resolve compatibility issues and improve network connectivity.
  5. Try a different network connection: If possible, connect your Samsung TV to a different Wi-Fi network or use an Ethernet cable to directly connect to your router. This will help determine if the issue lies with your home network or the TV itself.
  6. Contact Samsung support: If none of the above steps resolve the issue, it’s time to reach out to Samsung’s customer support. They will be able to provide further assistance and guide you through more advanced troubleshooting steps.

By following these steps, you should be able to resolve Error Code 012 on your Samsung TV and regain access to your favorite streaming services and online content.

Remember, while technology can sometimes throw unexpected errors our way, there’s always a solution just around the corner. Stay connected, stay entertained, and happy streaming!

Frequently Asked Questions about How To Fix The Error Code 012 For Samsung TV

Can the Error Code 012 on a Samsung TV be fixed by performing a factory reset?

Yes, performing a factory reset on your Samsung TV can potentially fix the Error Code 012. To do this, navigate to the “Settings” menu on your TV, select “Support,” then choose “Self Diagnosis.” From there, you can find the option to perform a factory reset. Keep in mind that this will erase all your personalized settings and data, so make sure to back up any important information before proceeding with the reset.
How can a weak signal contribute to the occurrence of Error Code 012 on a Samsung TV?

A weak signal can lead to the Error Code 012 on your Samsung TV as it indicates a problem with the TV’s reception. Insufficient signal strength can result in interrupted or distorted broadcasts. To rectify this, ensure that your TV is properly connected to the antenna or cable source and check for any damaged cables. You may also need to reposition or upgrade your antenna for better signal reception.
What steps can I take to troubleshoot network connectivity issues causing the Error Code 012?

To troubleshoot network connectivity issues related to the Error Code 012, start by power cycling your modem and router. Unplug both devices from the power source, wait for about 30 seconds, and then plug them back in. Additionally, check if other devices in your network can connect properly and consider resetting your network settings on the TV. If the problem persists, you might want to contact your internet service provider for further assistance.
Is it possible that a firmware update can resolve the Error Code 012 on a Samsung TV?

Yes, updating the firmware of your Samsung TV can potentially fix the Error Code 012. Manufacturers often release firmware updates to address various issues and improve overall performance. To update your TV’s firmware, go to the “Settings” menu, select “Support,” and choose “Software Update.” Follow the on-screen instructions to check for and install any available updates. Remember to keep your TV connected to a stable internet connection during the update process.
Can changing the DNS settings on my Samsung TV help resolve the Error Code 012?

Yes, changing the DNS (Domain Name System) settings on your Samsung TV may help resolve the Error Code 012, especially when experiencing network connectivity issues. Access the “Network” or “Network Settings” menu on your TV, choose the option to manually configure the DNS settings, and enter the new DNS server addresses. Refer to your internet service provider or use public DNS servers like Google DNS ( and or OpenDNS ( and

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