How To Fix The Error Code 12E Or 24E For Samsung Refrigerator

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Is your Samsung refrigerator showing error code 12E or 24E? Don’t worry, we’ve got you covered!

As an expert in all things related to refrigerator repairs, we understand how frustrating it can be to encounter error codes on your appliances. Specifically, error codes 12E and 24E signify a problem with the electronic control board of your Samsung refrigerator.

The electronic control board, which functions as the brain of your refrigerator, regulates temperature, defrost cycles, and various other operations. When error codes like 12E or 24E appear, it’s essential to address the issue promptly to avoid any potential damage to your appliance.

What Does Error Code 12E or 24E Mean?

Error code 12E or 24E indicates a fault with the electronic control board. The precise cause may vary, but the error typically stems from a communication problem or a malfunction within the control board itself. To diagnose the precise issue and find the most effective solution, follow our step-by-step guide below.

To fix error code 12E or 24E on a Samsung refrigerator, try resetting the unit by unplugging it for a few minutes and then plugging it back in. If the error persists, contact Samsung customer support for further assistance.

How to Fix Error Code 12E or 24E

1. Check the Power Supply: Begin by ensuring that the refrigerator is correctly connected to a stable power source. Verify the power cord is securely plugged in and that there are no loose connections or tripped circuit breakers. A faulty power supply can sometimes trigger error codes.

2. Reset the Refrigerator: Next, try performing a simple reset by unplugging the refrigerator from the power source. Leave it unplugged for a few minutes and then plug it back in. This action can often clear temporary glitches and resolve minor issues with the electronic control board.

3. Inspect the Control Board Wiring: If the error persists, it’s important to check the wiring connections on the electronic control board. Locate the control board, typically located on the back of the refrigerator or inside the main compartment. Ensure that all the wiring harnesses are securely connected and free from damage or corrosion.

• If the wiring connections appear loose or damaged, gently reattach them or replace any faulty cables.
• If you notice corrosion on the wiring or control board, use a soft brush or cloth to clean off the corrosion. Be cautious not to damage any delicate components.

4. Replace the Electronic Control Board: If the error codes persist even after checking the power supply and inspecting the wiring connections, it is highly likely that the electronic control board itself is at fault. In this case, it is recommended to consult a professional technician or contact Samsung customer service for further assistance. They can provide guidance on how to source a replacement control board and help ensure a proper installation.

Remember, while these steps serve as a general guide, we always recommend referring to the manufacturer’s manual for specific instructions related to your Samsung refrigerator’s model. If you are unsure about performing any of the troubleshooting steps on your own, it’s best to seek professional assistance to avoid any potential risks.

By following these simple steps and taking prompt action, you can resolve error codes 12E or 24E on your Samsung refrigerator and get it back to functioning optimally. Remember to prioritize safety throughout the troubleshooting process and reach out to experts when needed. Happy refrigerating!