How To Reset Kangaroo Doorbell

(Many of the links in this article redirect to a specific reviewed product. Your purchase of these products through affiliate links helps to generate commission for Storables.com, at no extra cost. Learn more)

Introduction

The Kangaroo doorbell is a modern, innovative device that provides convenience and security to homeowners. It allows you to monitor and answer the door remotely using your smartphone. However, there may be instances when you need to reset your Kangaroo doorbell. Whether it’s due to troubleshooting issues or changing ownership, this article will guide you on how to reset your Kangaroo doorbell effectively.

Resetting your Kangaroo doorbell can be a simple process if done correctly. It ensures that any previous configurations or issues are cleared, allowing you to start with a clean slate. Whether you want to fix connectivity issues, update your Wi-Fi network, or resolve any glitches with the doorbell, a reset can be an effective solution.

Before we dive into the different methods of resetting your Kangaroo doorbell, it’s important to note a few precautions. First, make sure you have access to the Kangaroo app on your smartphone. This will be required to complete the reset process. Additionally, ensure that you have a stable internet connection to avoid any interruptions during the reset. Lastly, be cautious and avoid any accidental resets. Make sure you are fully aware of the consequences and have a backup plan if necessary.

Now, let’s explore two different methods of resetting your Kangaroo doorbell: resetting via the Kangaroo app and manual resetting.

Why Resetting Kangaroo Doorbell is Necessary

There are several reasons why you may need to reset your Kangaroo doorbell. Here are a few common situations where a reset becomes necessary:

1. Troubleshooting Issues: If you are experiencing problems with your Kangaroo doorbell, such as connectivity issues, audio or video malfunctions, or glitches in the app, a reset can often resolve these problems. It clears any temporary errors or conflicts that may be causing the issues and allows you to start fresh.
2. Changing Wi-Fi Network or Router: If you have recently changed your Wi-Fi network or got a new router, you will need to reset your Kangaroo doorbell to update the network settings. This ensures that the doorbell connects to the correct network and functions properly.
3. Changing Ownership: If you are selling your home or transferring the Kangaroo doorbell to a new owner, a reset is necessary to unlink your account and personal information from the device. This protects your privacy and allows the new owner to set up the doorbell with their own account.
4. Returning or Exchanging the Doorbell: If you need to return or exchange your Kangaroo doorbell due to a defect or any other reason, it is crucial to reset the device before sending it back. This ensures that your personal information is removed, and the device is ready to be used by someone else.

Resetting your Kangaroo doorbell not only resolves technical issues but also helps maintain the security and privacy of your home. It is a crucial step in troubleshooting, updating network settings, or transferring ownership.

Now that you understand the importance of resetting your Kangaroo doorbell, let’s move on to the precautions you should take before initiating the reset process.

Precautions Before Resetting

Before you proceed with resetting your Kangaroo doorbell, it’s essential to take a few precautions to ensure a smooth and successful reset. Here are some important steps to follow:

1. Backup Your Settings: Before initiating the reset, it’s a good idea to take note of or save any important settings or configurations you have customized on your Kangaroo doorbell. This includes any personalized chime settings, motion sensitivity settings, or specific camera angles. This will help you easily restore your preferred settings after the reset.
2. Contact Kangaroo Support: If you’re experiencing any issues with your Kangaroo doorbell that may require a reset, you may want to reach out to Kangaroo support for assistance. They can guide you through any troubleshooting steps and provide specific instructions based on your situation.
3. Ensure Stable Internet Connection: Make sure you have a stable and reliable internet connection before initiating the reset. Unstable or interrupted connections can lead to incomplete resets or other issues during the process.
4. Prepare Your Smartphone: Ensure that you have the Kangaroo app installed and updated on your smartphone. This app will be used to complete the reset process, so it’s important to have it ready. Additionally, make sure your smartphone is charged or connected to a power source to prevent any interruptions during the reset.
5. Take Safety Precautions: Consider the physical location of your Kangaroo doorbell while resetting. If the doorbell is mounted in an inaccessible area or at a height, it may be beneficial to have someone assist you during the reset process to ensure safety.

By taking these precautions, you can minimize the chances of encountering any issues or difficulties during the reset process. Now that you’re aware of the precautions, let’s move on to the different methods you can use to reset your Kangaroo doorbell.

Method 1: Resetting via the Kangaroo App

The Kangaroo app provides a convenient way to reset your Kangaroo doorbell. Follow these steps to reset your doorbell using the app:

1. Open the Kangaroo App: Launch the Kangaroo app on your smartphone and ensure you are logged in with the account linked to your Kangaroo doorbell.
2. Select Your Doorbell: From the app’s dashboard, locate and select your Kangaroo doorbell from the list of devices associated with your account.
3. Access Device Settings: Once you have accessed your doorbell’s screen, look for the settings or gear icon. Tap on it to access the device settings menu.
4. Find Reset Option: Within the device settings menu, search for an option that allows you to reset the doorbell. This may vary depending on the version of the Kangaroo app, but it’s usually labeled as “Reset” or “Factory Reset.”
5. Confirm Reset: Once you have located the reset option, the app will prompt you to confirm the reset. Review the information provided and ensure you understand the consequences of the reset. If you’re certain about resetting your doorbell, proceed with the confirmation.
6. Wait for the Reset: After confirming the reset, the Kangaroo app will initiate the reset process. This may take a few moments, so be patient and avoid interrupting the process.
7. Reconnect the Doorbell: Once the reset is complete, you will need to go through the setup process again to reconnect the doorbell to your Wi-Fi network and configure any desired settings. Follow the instructions provided by the Kangaroo app to complete the setup successfully.

By following these steps, you can easily reset your Kangaroo doorbell using the Kangaroo app. However, if you are unable to reset your doorbell through the app or prefer a different approach, there is an alternative method available. Let’s explore manual resetting in the next section.

To reset a Kangaroo doorbell, press and hold the reset button on the device for 10 seconds until the LED light flashes rapidly. This will restore the doorbell to its factory settings.

Method 2: Manual Resetting

If you’re unable to reset your Kangaroo doorbell using the Kangaroo app or prefer a different method, you can perform a manual reset. Here’s how:

1. Locate the Reset Button: Look for a small, recessed button on your Kangaroo doorbell. This button is usually located on the back or side of the device, near the charging port or battery compartment.
2. Prepare a Pin or Paperclip: To access the reset button, you’ll need a small tool like a pin or a paperclip. Straighten the tool to have a small, pointed end that can fit into the reset button’s opening.
3. Power Off the Doorbell: Before you proceed with the manual reset, make sure to power off your Kangaroo doorbell. You can do this by either removing the battery or disconnecting the power source, depending on the model of the doorbell you have.
4. Press and Hold the Reset Button: Once the doorbell is powered off, use the pin or paperclip to gently press and hold the reset button. While holding the button, power on the doorbell again by reconnecting the battery or connecting the power source.
5. Continue Holding Until Reset Confirmation: Keep holding the reset button for about 10 to 15 seconds or until you see a confirmation that the reset has been initiated. This confirmation can be in the form of a blinking light or a notification on the doorbell itself.
6. Release the Reset Button: After the confirmation, release the reset button. The Kangaroo doorbell will now begin the reset process.
7. Reconfigure the Doorbell: Once the reset is complete, you will need to reconfigure your Kangaroo doorbell. Follow the initial setup instructions provided by Kangaroo to connect your doorbell to your Wi-Fi network and customize any desired settings.

Manual resetting can be an effective method when the Kangaroo app is not accessible or experiencing issues. By carefully following these steps, you can reset your doorbell manually and start afresh. If you encounter any difficulties during the process, it’s recommended to reach out to Kangaroo support for further assistance.

Now that we have covered the two methods of resetting your Kangaroo doorbell, let’s move on to some troubleshooting tips to help you overcome common issues and queries.

Troubleshooting Tips

While resetting your Kangaroo doorbell can often resolve issues, there may be instances where you encounter some troubleshooting challenges. Here are a few tips to help you overcome common problems and queries:

1. Check Wi-Fi Connection: Verify that your Wi-Fi network is functioning properly and that your Kangaroo doorbell is within range. Weak Wi-Fi signals can cause connectivity issues or lag in video and audio transmission.
2. Ensure App Updates: Keep the Kangaroo app on your smartphone up to date. Regular app updates often include bug fixes and improvements that can enhance the performance of your doorbell.
3. Restart Your Smartphone: Sometimes, issues can be resolved by simply restarting your smartphone. This helps clear any temporary glitches that may be affecting the Kangaroo app or its connection to the doorbell.
4. Reset Your Router: If you’re experiencing persistent connectivity issues with your Kangaroo doorbell, try resetting your router. Unplug the router, wait for a few seconds, and plug it back in. This can refresh the network settings and resolve any conflicts.
5. Verify Account Credentials: Double-check that you are using the correct email address and password to log into the Kangaroo app. Incorrect credentials can prevent proper communication between the app and the doorbell.
6. Check Power Source: If your doorbell is battery-powered, ensure that the battery is properly installed and has enough charge. If it’s a wired doorbell, check the wiring connections to ensure there are no loose or damaged wires.
7. Adjust Motion Sensitivity: If you’re getting frequent false alerts or missing valid activity, try adjusting the motion sensitivity settings in the Kangaroo app. Experiment with different levels to find the optimal setting for your environment.
8. Clear Obstructions: Make sure there are no physical obstructions like trees, bushes, or objects blocking the view of your doorbell’s camera. Clearing any obstructions can improve video quality and motion detection accuracy.

If you have followed these troubleshooting tips and are still experiencing issues with your Kangaroo doorbell, it’s recommended to reach out to Kangaroo support for further assistance. They can provide personalized guidance based on your specific situation and help resolve any persistent problems.

With these troubleshooting tips, you’ll be equipped to overcome common challenges and make the most out of your Kangaroo doorbell experience. Let’s now summarize the key points covered in this article.

Conclusion

Resetting your Kangaroo doorbell can be a necessary step to resolve technical issues, update network settings, or transfer ownership. Whether you choose to reset via the Kangaroo app or opt for a manual reset, following the proper steps will help you achieve a successful reset. Remember to take precautions before initiating the reset, backup your settings, and ensure a stable internet connection to avoid any interruptions.

The Kangaroo app provides a user-friendly method for resetting the doorbell, allowing you to navigate through the settings and initiate the reset with ease. However, if the app is inaccessible or experiencing issues, a manual reset can be performed by locating the reset button on the doorbell and following the provided steps.

In addition to the reset methods, we discussed some troubleshooting tips to help you overcome common issues. Checking your Wi-Fi connection, keeping the app updated, restarting your smartphone, and adjusting motion sensitivity are just a few examples of the troubleshooting steps you can take to address any challenges you may encounter.

If you have followed the troubleshooting tips and are still experiencing issues, don’t hesitate to reach out to Kangaroo support. Their team of experts can provide personalized assistance and guidance based on your specific situation.

By understanding the importance of resetting your Kangaroo doorbell, following the precautions, and utilizing the available methods, you can ensure that your doorbell operates smoothly and provides the convenience and security you desire.

Remember, resetting your Kangaroo doorbell is just one aspect of maintaining its functionality. Regularly updating the firmware, cleaning the camera lens, and keeping the batteries charged are also important for optimal performance. With proper care and maintenance, your Kangaroo doorbell will continue to serve you well for years to come.